Page 1 of 1

REMOTE DESKTOP ERROR

Posted: Fri Feb 01, 2019 4:49 am
by jbaselga
Hi.

When I execute Irricad from other Pc with remote desktop, it gives me an Error message: EOO3 - SuperPro key not found.
Some times Irricad will start running, but after a while it will give me that message. If I work on the Pc where the software is installed, no problem. Any suggestions?

My Irricad version is 17.02

Thanks

Re: REMOTE DESKTOP ERROR

Posted: Mon Feb 04, 2019 2:26 pm
by jovivier
Hi,

The ability for remote desktop access is disabled as a security measure.
What are you trying to do? There may be other ways to achieve what you need.

The IRRICAD Team.

Re: REMOTE DESKTOP ERROR

Posted: Fri Feb 15, 2019 9:21 pm
by jbaselga
Hi Jo.

What I am trying to do is to connect my laptop to my office Pc where Irricad is installed, using Remote Desktop utility. I prefer to have the software and DB installed in the Office Pc and if I need to work from home or a hotel it is the best way to do so. I know there are a few software to connect two Pc’s. But Remote Desktop Windows utility is the fastest.

Thanks

Re: REMOTE DESKTOP ERROR

Posted: Thu Feb 21, 2019 3:18 pm
by jovivier
Unfortunately, we cannot enable access via Remote Desktop, however there are other options for accessing your work computer from outside of the office.
- networking the dongle - this requires good internet access, or via VPN, and the software installed on the 2nd computer.
- access the work computer via TeamViewer. Some of our users use this method.

I trust this helps.

The IRRICAD Team

Re: REMOTE DESKTOP ERROR

Posted: Tue Feb 26, 2019 8:25 am
by jbaselga
Hi Jo,

Yes. I also use Teamviewer remote access.

Thanks for your help

Re: REMOTE DESKTOP ERROR

Posted: Tue Jul 30, 2019 8:11 am
by msgibson
What about for users that utilizing AWS workspaces with a network dongle?

Re: REMOTE DESKTOP ERROR

Posted: Wed Jul 31, 2019 11:05 am
by jovivier
We don't have any experience with this. In concept this could work. If you explain the configuration that you are trying to achieve more fully we might be able to assist further.

The IRRICAD Team